Pros and Cons of a Wireless Headset

Wireless and Bluetooth technology has expanded greatly in every corner of life, from businesses using wireless headsets to gaming headsets and wireless earbuds. The explosion of wireless headsets and headphones may seem like there is nothing but advantages to integrating them into your offices, but every technology has its pros and cons.

Before you put in an order for wireless headsets for your company, read the pros and cons of wireless headphones below and discover if it’s the right choice for your business.

Wireless Headset.

Pros of Wireless Headsets

Below we’ve listed the primary advantages of wireless headsets and detailed how they can benefit your employees and company.


Without cables or wires, everyone has greater mobility and is no longer bound to a small area of their desk. It can be frustrating to have to place someone on hold to grab something just out of reach of the cord’s connection or have to end a conversation to get confirmation from another. Having wireless headsets allows for greater convenience and efficiency without tangles getting in the way.


The top function people consider as an advantage to wireless headsets is the convenience of going anywhere with them, but a wireless headset is a multipoint technology that has many other functionalities. For example, you can connect multiple headphones to one device simultaneously. Also, the software interface allows for easy integration between platforms enabling someone to switch easily.


Wired headsets’ cords need to be wrapped up and fraying can be an issue when they are wrapped too tightly or yanked on accident, which isn’t the case with wireless headsets. They are much more portable compared to wired ones and you no longer need to be worried about a damaged cord impeding the work day or driving up equipment costs as regularly.

Cons of a Wireless Headset

Now that you’ve read the advantage wired headsets have over wired ones, we can discuss the cons of integrating them into your company.

Heavier Than Wired

One disadvantage to using wireless headsets is their weight. Due to their using batteries, the headsets are much heavier on the head and can be a nuisance for the neck when worn for long periods of time as well as uncomfortable.

Battery Life Disadvantages

Wired headphones have no need for a battery as they are plugged into a device, but wireless headsets require batteries which also gives them their heavier weight. The batteries are rechargeable and can power a headset for up to 40 hours straight, but that requires regular charging which if missed, can cause the headset to die mid-conversation with a customer, client, or coworker. Charging a wireless headset takes between 5 to 8 hours, so missed charging can be detrimental if there aren’t enough spares.


Anyone who has a Bluetooth device knows it can be a hassle to pair it, the same is for wireless headsets. When a headset fails to connect with a device, that can prevent work from being down or returning to a wired headset which defeats the entire purpose of having wireless headsets, to begin with.

woman wearing a wireless headset.

Is the Wireless Quality Enough For Your Company?

As with any technology, there are pros and cons. What is essential is if the advantages of wireless headsets outweigh their drawbacks and add value to your company’s operations. With the proper software and type of headset, you can benefit from the functionality and mobility that wireless headsets offer your office. For example,the Sennheiser SDW5000 Wireless Office Headset Series, is an excellent option for businesses looking into upgrading to wireless. We encourage you to head over to and see which wireless headsets suit your company’s needs. 

We at Face-2-Face Telecom are committed to helping small to mid-sized businesses gain the technology they need without enterprise prices, advising on the right equipment for them to compete without overburdening their budget. Discover our selection of business phones and services below.

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