Privacy Policy
Last updated: 5/28/2025
At Face-2-Face Communications, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Face-2-Face Communications and how we use it.
Information We Collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
How We Use Your Information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website
- Improve, personalize, and expand our website
- Understand and analyze how you use our website
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
- Send you emails
- Find and prevent fraud
Log Files
Face-2-Face Communications follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as part of hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks.
SMS/MMS Privacy & Non-Disclosure
With the process of Opt-In to SMS/MMS messages, we commit that your consent and registered number are kept confidential. Face-2-Face Communications will not share, sell, rent, distribute, or use your consent to authorize your mobile Opt-In information to any third parties under any circumstances, with the exception of circumstances required by law or for the sole purpose of delivering the services you have requested.
Cookies & Web Beacons
Like any other website, Face-2-Face Communications uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
Third Party Privacy Policies
Face-2-Face Communications’ Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information.
Data Retention
We retain customer records for a period of seven (7) full calendar years following the year in which a customer relationship ends. This retention period allows us to fulfill legal, operational, and support-related obligations. After the retention period expires, customer data is securely deleted or anonymized.
Security Measures
We implement reasonable administrative, technical, and physical safeguards to help protect the personal information we collect. While no method of transmission over the internet or method of electronic storage is 100% secure, we are committed to maintaining appropriate security practices to safeguard your data.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and the “Last updated” date at the top will be revised accordingly. We encourage you to review this page periodically to stay informed about how we protect your information.